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Careers

Join a team that makes a difference every day.

Let's be honest. People are tired of feeling like they are just a number.

At Pike National Bank, we are people-oriented and community-minded. We rely on our team members to provide hometown service and to make our individual and business customers feel valued at every turn.

At the same time, we understand that hiring knowledgeable, friendly, and customer service-oriented people is only part of the equation. Having happy employees who are truly motivated to assist our customers is another key to our success.

We offer on-the-job training and skill-building that can give your career a boost. We offer opportunities to take on challenges and make a difference in building better lives and stronger communities for your neighbors.

We also offer competitive pay along with benefits to full-time employees, such as disability insurance, health benefits (medical, dental, vision), life insurance, 401(k) retirement plans, and vacation and sick time.

We are always looking for the right individual to join our team. Please click on the Apply Now button below to submit your application.

Pike National Bank is an Equal Opportunity Employer.

Open Positions

Summary of Duties: Tellers are the initial contact to our valued customers or future customer.  You will greet our clients with a smile and perform all of the other paying and receiving duties while following PNB’s policies and procedures.  It is essential that you enjoy working with the Public and have an outgoing personality that allows you to promote and sell our products and services.


Specific Duties:


  1. Processing customer transactions such as deposits, transfers, withdrawals, credit card, ATM transactions, money orders, official checks, loan payments and all other transactions and functions in association with a paying/ receiving bank teller.
  2. Exercise good judgment and discretion while performing within the bank’s guidelines, policies, procedures and performance standards.
  3. Identify customer needs for bank products and services, matching products and services to those needs, while ensuring quality customer service and outstanding customer satisfaction and loyalty.
  4. Ability to effectively communicate information and ideas both verbally and in writing
  5. Responsible for the security of cash and transaction documentation
  6. Responsible for handling large volumes of cash and balancing individual cash drawer on a daily basis
  7. Must be continuously aware of fraud loss and check cashing guidelines as well as all security/ audit policies and procedures
  8. Responsible for Regulatory Reporting requirements associated with the teller position
  9. Subject to performing cash shipments between branches and performing vault teller functions
  10. Required to train other tellers as needed
  11. Complete and successfully pass required skills test
  12. Contribute to meeting any PNB’s goals and objectives
  13. Complete work-related reports and educational computer courses in between customers, assigned by management.


Requirements:


  • High School Diploma or equivalent, some college preferred.
  • Cash handling experience or sales experience
  • Conscientious worker with excellent customer service skills
  • Ability to perform multiple daily tasks and work under pressure with speed and accuracy
  • Excellent attendance
  • Professional appearance and cooperative attitude
  • Understanding of customer service techniques, PC/10 key functions
  • Ability to lift/move/carry approximately 50 lbs. if required to perform the essential job functions
  • Subject to working any shift hours Monday-Thursday 7:45 am to 4:30 pm and Friday 7:45 am to 7:00 pm
  • Some afterhours might be required Monday – Thursday to 6:00 pm
  • Some Saturdays Required (8:30 am – 1:30 pm)


For more information or to apply for this job, visit www.pnb-ms.net/connect/careers.


Job openings are available exclusively to internal applicants for five business days.  After five business days, openings are available to both internal and external applicants.

PNB employees must be in their current position for a minimum of six (6) months prior to posting for a new position.  Management reserves the right to waive the six-month minimum.


Posted: May 23, 2024

Summary of Duties: Responsibilities for this position consist of accurately maintaining the loan collateral vault, retention of collateral and credit files, and the appropriate filing of all loan documentation. This position is also responsible for assisting branches in acquiring information contained in collateral and credit files.

 

Specific Duties:

  1. Accurate filing of collateral and credit files.
  2. Filing of credit applications and other associated documents in the customer’s credit file.
  3. Organize and file miscellaneous loan documents into collateral files.
  4. Scanning all loan documentation and files into Document Imaging system.
  5. Indexing all non-real estate insurances in Document Imaging system.
  6. Notify management of any missing loan documentation or files.
  7. Ensure collateral and credit files are neat, organized and properly labeled.
  8. Tracks and pulls loan documentation for finance companies to send to the appropriate branches when requests for paid outs or copies are made.
  9. Assembles collateral and credit files so they can be reviewed and filed in the vault.
  10. Responsible for vault maintenance such cleanliness and organization.
  11. Send information and copies of loan documentation to branches when requested. Review and distribution of all finance company notes the bank holds as collateral monthly. This includes the mailing of paid contracts, the checking in of new contracts, and any requests for contracts made by said finance companies.

 

Requirements:

 

  • Previous office experience or 2 years college with business degree
  • Detail Oriented
  • Commitment to customer service (internally and externally)
  • Computer Literate
  • Organized
  • Flexible

For more information or to apply for this job, visit https://www.pnb-ms.net/connect/careers .

 

Job openings are available exclusively to internal applicants for five business days. After five business days, openings are available to both internal and external applicants.

PNB employees must be in their current position for a minimum of six (6) months prior to posting for a new position. Management reserves the right to waive the six-month minimum.

 

Posted: March 24, 2025

 

Summary of Duties:    The loan assistant position is one of the most challenging positions in the bank.  The loan assistant is responsible for assisting with the total relationship of the customer.  This may involve real estate, consumer and commercial loans as well as deposit relationships.  Given the large volume of documentation and workflow, Loan Assistants must be highly organized.  The position requires excellent people skills and multi-tasking abilities.  Sufficient computer and other technical skills are a must.  The Loan Assistant must be able to work under pressure without the customers sensing it.

 

Specific Duties:

 

 

  1. Customer Interaction – Loan Assistants are often the gateway to a customer’s loan experience with the Bank.  As such, Loan Assistants must exhibit a welcoming and professional demeanor.  They should always reflect a willingness and desire to help meet the needs of the customers and fellow employees.   
  2. Loan Officer Interaction – Loan Assistants are often recognized as an extension of the Loan Officer(s) to whom they are assigned.  In some instances, a Loan Assistant is assigned to one specific Officer.  However, typically, the Loan Assistant is assigned to a small group of Loan Officers.  In any case, their first line of supervision and direction shall come from the Loan Officer(s) to which they are assigned.    
  3. General Information Gathering - Customer information is necessary to assist the customer with both loan and deposit products.  This requires asking questions to determine if the customer can be helped by the loan assistant rather than the Loan Officer or any other member of bank staff.
  4. Loan Application Process – The process for handling of a loan application varies depending on the size and complexity of the loan application.  Loan Officers often have varying styles and methods of handling loan applications received.  Loan Assistants must be able to adjust to the style and method of the Loan Officer responsible for the loan decision.
    1. Complete loan applications as necessary for making a proper credit decision.  At times, Loan Assistants will interview applicants directly or over the phone.  In other instances, the Loan Assistant will receive verbal or written guidance regarding information for a request.  In each case, the Loan Assistant must be able to translate completely and accurately into a complete and accurate Loan Application form.
    2. An applicant’s credit history is often a critical factor either through the credit bureau or direct inquiries.  Most often, the credit investigation is performed through a Credit Reporting Agency such as Equifax or Trans Union.  Frequently, the Loan Assistant is required to complete a credit bureau request.
    3. Various other documents are required to process a loan request.  The requirements generally vary based on size and complexity of the loan and/or loan relationship of the applicant. Loan Assistants must be capable of following and completing Loan Documentation Checklists for all loan applications pre- and post-close.
    4. Often, loan applications are received that exceed a Loan Officer’s direct lending authority.  While under the guidance of the Loan Officer, Loan Assistants play a critical role in proper creation and dissemination for a loan approval package.
  5. Loan Closings & Disbursements – Loan Assistants must be proficient and efficient at handling loan closings and disbursing of loan proceeds.  Along with professional and friendly people skills, the Loan Assistant must possess a thorough knowledge of and purpose for all required loan documents.  They must be able to provide reasonable explanations to customers.  Loan Assistants must have sufficient skills to ensure that all loan proceeds are disbursed as intended.  All disbursement entries must be delivered to Loan Operations on the day the loan closes or no later than the following day.
  6. Loan Policy & Procedures Knowledge – While the approving or servicing Loan Officer are ultimately held responsible for the success or failure of an individual loan or loan relationship, Loan Assistants play a major role in risk reduction and proper loan relationship monitoring and servicing.  As such, Loan Assistant must familiarize themselves with Loan Policy, Loan Procedures and proper Loan Documentation requirements.  While Loan Officers should provide Loan Assistants with guidance on all lending issues, the Loan Assistant should take every opportunity to further or reinforce their knowledge of their job duties. 
  7. Training and Knowledge Growth – Loan Assistants are regularly assigned training.  As with others within the bank, all assigned training must be completed on a timely basis.  The Loan Assistant must demonstrate a good working knowledge of bank policies and procedures, as well as applicable regulatory requirements.
  8. Loan Portfolio Servicing - Responsible for assisting lenders with collections, loan exceptions, contacting borrowers for financials and obtaining insurance when necessary.  In general, the Loan Assistant will follow their designated Loan Officer’s instructions with regards to actions needed to service active loan portfolios.  Some of these activities include but are not limited to:
    1. Placing collection calls
    2. Clearing of loan exceptions
    3. Gathering financial data
  9. General Responsibilities – Other responsibilities outside of the primary job function may arise.  For any additional responsibilities assigned, a job description for that responsibility should be requested and provided (if one is available).  Where appropriate, these responsibilities should be handled as instructed with or without a specific Job Description.  Additional duties and/or responsibilities do not necessarily constitute a change in job title or description.

 

 

Requirements:

 

 

  • High School Diploma or equivalent, some college preferred.
  • Recommend 3 years’ operational experience in multiple functional areas (clerical/secretarial positions)
  • Cash handling experience
  • Recommend 3 years of word processing and spreadsheet software experience.
  • Excellent communication skills both verbal and written
  • Thorough knowledge of English language, sentence structure, punctuation, spelling, and rules of paragraph composition.
  • Ability to perform multiple daily tasks and work under pressure with speed and accuracy.
  • Excellent attendance
  • Good organizational skills

 

 

 

To apply for this position, visit  https://www.pnb-ms.net/connect/careers  

 

Job openings are available exclusively to internal applicants for five business days.  After five business days, openings are available to both internal and external applicants.

 

PNB employees must be in their current position for a minimum of six (6) months prior to posting for a new position.  Management reserves the right to waive the six-month minimum.

 

Posted: July 18, 2025

 

 

Summary of Duties: Account Services Representatives are responsible for answering phones and transferring to appropriate departments, advising customers of hours of operation, helping customers with checking account information, indemnity bonds, forgeries, collections drawn on our bank, printing NSF, PDP, and loan notices, sending ACH files, chargeback items, process incoming and outgoing wires, FEN-CEN report on wires, non-posted and stop payment items, loading REG CC holds, entering account maintenance, change of addresses, and other duties as assigned.

Specific Responsibilities:

  1. Processing Chargebacks, NSF funds deposited into customer’s account.
  2. Must perform all transactions and duties within established policies and procedures.
  3. Ensure the security of processing incoming wires and outgoing wires.
  4. Printing NSF, PDP, and loan notices and sending/ receiving ACH file.
  5. Manually work daily Non-Post and Stop Pay items.
  6. Load REG CC holds into the system.
  7. Load Stop Pay items into the system.
  8. Collections- checks drawn on us.
  9. Completing Affidavit of Forgery, Unauthorized ACH and/or check items, Debit Card Disputes.
  10. FEN-CEN report on wire to verify legitimate people.
  11. Must provide optimum customer service, cross sell bank services, and refer customers to appropriate bank representatives as required.
  12. Answer all DDA account questions, balancing inquiries, hours of operation.
  13. Help customers with the iTalk automated phone system.
  14. Research of customer accounts.
  15. Assist customers with internet banking, PNB Pro mobile app, iPay bill payments, Remote Deposit and mRDC.
  16. Required to train other Account Services Representatives as needed.
  17. Required to complete all trainings, assist with implementing new products.
  18. Assist with garnishments, audits, daily incoming/outgoing mail for entire bank.
  19. Work potential fraud items with ACH, checks, debit card disputes and bill pay.
  20. Balance various GL and find outages, ensuring proper entries are made to correct.
  21. Responsible to charge off deposit accounts, send collections, and receive recoveries.

 Requirements:

  1. High School Diploma; some college preferred
  2. Must be computer literate in Word, Excel, and Windows based operating systems.
  3. Must maintain the ability to perform multiple daily tasks and work under pressure with speed and accuracy.
  4. Must be available to work at least 40+ hours/ week.
  5. Must be able to work until 5:30pm or later.

To apply for this position please e-mail Becky Simmons at rsimmons@pnb-ms.net

 Job openings are available exclusively to internal applicants for five business days.  After five business days, openings are available to both internal and external applicants.

 PNB employees must be in their current position for a minimum of six (6) months prior to posting for a new position.  Management reserves the right to waive the six-month minimum.

Posted: November 14, 2024








 
Pike National Bank is a full-service financial institution serving Lincoln, Pike and Walthall counties in Southwest Mississippi.